STORE POLICIES
RETURNS & REFUNDS POLICY - Effective Date:2026
At Derrty Intimates SSO, we believe in loving the skin (and the lace) you’re in, which is why all purchases are final sale. Due to the intimate nature of our products, we cannot accept returns, exchanges, or refunds.
❌ ALL SALES ARE FINAL
For hygiene and safety reasons, we do not accept returns on:
- Lingerie
- Swimwear
- Sleepwear
- Bodysuits
- Accessories
No exceptions. Please double-check sizing and color before placing your order.
⚠️ Damaged or Defective Items?
If your item arrives damaged or you received the wrong item, we’ve got you.
To qualify for a replacement or store credit:
1. Email derrtyintimates@gmail.com within 3 days of delivery
2. Include your order number and clear photos of the item and packaging
3. Do not return the item unless we specifically request it
If approved, we’ll send a replacement or offer store credit depending on stock availability.
SHIPPING POLICIES
📦 Shipping Issues
We are not responsible for:
- Orders lost due to incorrect addresses provided at checkout
- Packages marked as “delivered” by the carrier (but not received)
- Delays caused by postal services or customs
Please reach out directly to the shipping carrier for tracking and delivery disputes.
Shipping & Discreet Packaging
- Orders are shipped in plain, discreet packaging to protect our customers' privacy. Standard delivery is typically 3–7 business days.
- Please ensure that your shipping address is complete and accurate before submitting your order. Once an order has been transferred to the shipping carrier, delivery may be subject to carrier delays or other circumstances outside of our control.
- Please refer to the shipping and delivery information provided with your order for applicable tracking information.
TERMS & CONDITIONS
📋 Terms & Conditions
By accessing this website or placing an order with DERRTY INTIMATES | SEXY SHIT ONLY, you agree to these Terms & Conditions and our applicable store policies:
- Age Requirement: You must be at least 18 years of age to access or purchase adult products from this website. By placing an order, you confirm that you meet the applicable age requirement.
- Product Information: We make reasonable efforts to accurately display and describe our products. Colors, packaging, sizing, and other product details may vary slightly from images or descriptions provided online.
- Pricing & Availability: Prices and product availability are subject to change without notice. We reserve the right to correct pricing, product information, or other website errors and to cancel or decline an order when reasonably necessary.
- Orders & Payment: Payment is collected at the time an order is placed. Orders are subject to acceptance, product availability, payment authorization, and our applicable store policies.
- Shipping: Shipping and delivery are governed by our Shipping Policy. Orders are shipped in plain, discreet packaging.
- Returns & Refunds: Due to health, safety, and hygiene considerations associated with intimate and adult merchandise, applicable products are final sale except as otherwise provided in our Return & Refund Policy.
- Responsible Use: Products are intended for lawful adult use. Customers are responsible for reading product information and using products appropriately and in accordance with any manufacturer instructions.
- Website Content: Website content, branding, graphics, photographs, and other materials may not be copied, reproduced, or commercially used without authorization, except where otherwise permitted by law.
- Changes to These Terms: We may update these Terms & Conditions periodically. Updated terms become effective when posted to the website.
- Contact: Questions regarding an order or these Terms & Conditions may be directed to our customer service contact information provided on the website.
💋 Final Word
We stand by our products. They're sexy, bold, and meant to empower. Thank you for understanding and shopping with Derrty Intimates | Sexy Shit Only